Job Title: |
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Call Center Representative |
Category: |
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Client Services |
Total Positions: |
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3 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year |
Salary Range: |
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PKR 25,000 to 40,000 per Month |
Apply By: |
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Aug 7, 2020 |
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Job Description: |
eZhire Private Limited is a car rental company based in UAE and currently looking for Customer Support/Client services Agents for its Karachi office.
Education: O/A Level/Intermediate/Bachelors in any field
Experience: Min 6 months to 1-year experience in an international call center
Job responsibilities and skills:
- Fluent written and excellent English language skills.
- The calls will be to & from the Middle
- East and the candidate should be able to understand different accents.
- Answer and calling in a professional manner to provide information about products and services, take/ cancel bookings, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, process bookings, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
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Company Information |
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Company Name: eZhire Company Description: peZhire/p
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