| Job Title: |
|
Customer Care Officer |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
High school diploma or equivalent |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Apply By: |
|
Dec 11, 2025 |
| |
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| Job Description: |
We are looking for a friendly and customer-focused Customer Care Officer to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience across all touchpoints.
Key Responsibilities:
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Respond to customer inquiries via phone, email, or chat
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Resolve customer complaints and issues in a timely manner
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Provide accurate information about products and services
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Keep records of customer interactions and follow up as needed
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Collaborate with other departments to ensure customer satisfaction
Requirements:
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Previous experience in customer service or a similar role is a plus
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Excellent communication and problem-solving skills
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Patience, empathy, and a positive attitude
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Basic computer skills and familiarity with customer service tools
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High school diploma or equivalent; further education is a plus
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| Company Information |
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Company Name: Premio Travel & Tours Pvt Ltd
Company Description:
Premio Travel & Tours (Pvt.) Ltd
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