Chat Support Executive  
Stone Technologies Private Limited.   More jobs from this company

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Job Title:   Chat Support Executive
Category:   Client Services
Total Positions:   6
Job Location:   Lahore
Gender:   Male
Age:   20 to 25 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   Apr 24, 2023
Job Description:

We are looking for a Chat Support Executive to join our team and help us provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer queries through chat, reaching out to specific customers on a daily basis, and maintaining customer data on Google Sheets.


  • Responding to customer queries in English through chat in a timely and professional manner
  • Proactively reaching out to specific customers daily to provide them with support and assistance
  • Providing accurate and up-to-date information to customers
  • Maintaining customer data on Google Sheets and updating customer records as necessary
  • Handling complex customer issues in a timely and effective manner
  • Collaborating with other team members to ensure a consistent and high-quality customer experience
  • Continuously improving knowledge of products and services to better assist customers


  • Excellent written communication skills in English
  • Experience in customer service, preferably in a chat support role
  • Familiarity with Google Sheets or similar spreadsheet software
  • Ability to multitask and manage multiple customer queries simultaneously
  • Strong problem-solving skills and ability to think on their feet
  • Ability to work independently and as part of a team
  • Flexibility to work in a 24/7 shift-based environment

Company Information
Company Name:  Stone Technologies Private Limited.
Company Description:
Amman Plaza, H-3 Market Johar Town, Lahore

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